From Services to Solutions: GCCs as Innovation Commercialisation Engines

Access to Global Talent

The large availability of professionals in India in fields such as artificial intelligence, data science and software engineering presents GCCs with the knowledge base required to fuel innovation.

Cost Efficiency

Cost leadership in India is seen to be very cost-effective, with an average of 40-70 per cent savings as compared to Western counterparts. This cost-effectiveness allows for greater investment in research and development activities.

Strategic Location

The overlap of time zones of India with those of major key markets around the world also provides an opportunity to work in real time, which will make this country an ideal place to find any GCC willing to work with clients of international channels.

Government Support

The Tier-II and Tier-III cities are becoming favourable destinations for GCC investments because of the kind of policies being implemented, like the Uttar Pradesh Global Capability Centres Policy 2024, which is meant to make the cities very attractive in terms of their infrastructure development (expansion of IT parks and co-working spaces). 

IT Services

A top IT services firm formed a GCC in Bengaluru to come up with a cloud-based resource planning system. It is successfully commercialised in North America and Europe, with the global revenue growing by 25%.

Manufacturing

To develop an Internet of Things (IoT)-based predictive maintenance system, a global manufacturing company established a GCC in Pune. This system was implemented in its international operation, and this cut down on the downtime by 30% and saved it 50 million a year.

Healthcare

To create a telemedicine platform, one multinational medical organisation created a GCC in Hyderabad. The platform was introduced in various countries, which increased the reach of the company and enhanced patient care services.

In order to make the most out of GCCs, organisations may bear in mind the following strategies:

• Establish Clear Governance Structures: Establish roles and responsibilities to make the GCC and the parent organisation aligned.
• Foster a Culture of Innovation: Foster innovation and risk-taking in the GCC in order to develop new ideas and solutions.
• Invest in Technology: Introduce new technologies like artificial intelligence and machine learning to become more capable of GCC.
• Focus on Talent Development: Offer the employees continuous learning opportunities as a way of keeping up with the changes in technology.

In the future, GCCs will become a central reference point in international business growth. The potential is considerable, with the GCC market in India projected to reach a rate of $99 billion to $105 billion by 2030. 

GCCs will play a vital role in transforming businesses and making them successful during the digital era as organisations keep adopting innovative solutions and expanding their reach to the global level.

Finally, GCCs have become more than mere cost-saving organisations and become dynamic innovation centers. Their contribution to the growth of products, their international market expansion and their contribution to the growth of the economy are a plus to their importance in the contemporary global business environment.

Unlock the full potential of your business with Inductus GCC. Turn services into new possibilities, speed up the idea-to-market path, and leverage our experience to create global impact. Become a partner and transform innovation into driveable deliverables.