The Offshore Development Centre (ODC) has developed from the simple corporate back office and become important nodes in the enterprise innovation networks. According to NASSCOM, 72% of global CIOs consider ODC as a major contributor in digital changes and product innovation.
India is at the center of this development. With IT exports of over $250 billion in FY 2024 and the operation of more than 1,900 global capability centers (GCC) in the country, India is no longer a distribution market; it is a strategic cum-making ecosystem. Supported by government policies, smart cities, and AI-based skill development, India’s offshore development services and models now enable high-marginal innovation globally.
Older beliefs prevent many businesses from exploiting the full potential of the offshore teams. Let’s break these myths from the actual world insight.
Myth |
Reality in 2025 and Beyond |
ODCs are set up only for low-cost execution. |
These ODCs are fueling engineering at the heart, development of digital products, and re-architecture of platforms today. |
Business Process Outsourcing does not have any strategic value. |
Present-day BPOs have AI/ML workflows that allow decision intelligence and CX change. |
Offshore teams are mere implementers; they do not think. |
Over 58% of India-based ODCs co-lead product roadmaps with HQs. |
Language and cultural gaps limit creativity. |
Cross-border agile squads, near real-time collaboration tools, and cultural immersion programmes bridge this. |
ODCs can’t align to rapid market pivots. |
ODCs now adopt agile at scale, enabling biweekly releases and continuous innovation sprints. |
Offshore teams struggle with domain expertise. |
India’s ODCs now house domain-certified talent in BFSI, Healthcare, Retail, and Embedded Tech |
This information proves that ODCs have turned into active innovation partners from reactive functioning operators.
Innovation Focus |
Strategic Outcome |
GenAI & AI Engineering |
Smarter, faster, scalable digital solutions |
Cloud-Native Architecture |
Accelerated platform modernisation |
IP Development |
Competitive advantage and long-term enterprise value |
Agile, Full-Stack Teams |
Reduced time-to-market and higher product maturity |
CX-Centric Design |
Better user experience, higher engagement, stronger retention |
frequently asked questions (FAQs)
1.
What does ``innovation-first`` ODC mean?
An innovation-first ODC focuses on product growth, AI/ML integration, platform modernisation, and co-construction of IP, which serves as a strategic branch of the enterprise.
2.
How are the future ODCs different from traditional ODCs?
Traditional ODC costs were focused on savings and function execution. Future ODC enterprises will promote innovation, produce the product roadmaps, and lead digital changes using state-of-the-art techniques such as Genai and Cloud-Environment Architecture.
3.
Which industries benefit the most from innovative ODC?
BFSI, healthcare, retail, automotive, logistics, and technical fields are taking advantage of ODC for digital changes, AI, and customer-focused product innovation.
4.
What roles are demanded in the next generation ODC?
The roles include GenAI engineers, cloud solution architects, product owners, full-stack developers, UI/UX designers, devops lead and data scientists.
5.
Is it possible to convert a traditional ODC into an innovation-first center?
Yes. With the correct GCC consultation partner, organisations can give new form to their ODC structure, redefine KPIs, upskill teams, and align the center with enterprise innovation targets.
Aditi
Aditi, with a strong background in forensic science and biotechnology, brings an innovative scientific perspective to her work. Her expertise spans research, analytics, and strategic advisory in consulting and GCC environments. She has published numerous research papers and articles. A versatile writer in both technical and creative domains, Aditi excels at translating complex subjects into compelling insights. Which she aligns seamlessly with consulting, advisory domain, and GCC operations. Her ability to bridge science, business, and storytelling positions her as a strategic thinker who can drive data-informed decision-making.