Top 3 Reasons Why Indian GCCs Are Doubling Down on Tech Talent & Upskilling

Since inception, GCCs in India are transforming the nation’s role in the interconnected and interdependent global business ecosystem. These are powerful offshore development centers with exceptional capabilities in technology, research and development, and groundbreaking innovative techniques and methodologies. They leverage India’s deep talent pool particularly in tech with cutting-edge expertise in data analytics, IT, cloud computing and machine learning to bring about a rapid digital transformation for parent companies.

Indian global capability centers significantly influence tech innovation for foreign MNCs and strengthen their role as enablers of enterprise growth. This is one of the key reasons why more than 50% of Fortune 500 companies have already established their GCCs here.

This article gives you a detailed insight on the war for tech talent that is increasing globally and why GCCs are responding to  it by particularly focusing on tech talent investment and upskilling. Read on.

Companies in IT and software, automotives, aerospace and defense, semiconductor and electronics, fintech, and pharma and biotechnology are highly focused on research. Hardcore research and development is the cornerstone of achieving long-term growth while staying up-to-date with the latest trends in the ever-changing consumer demands.

Other core reasons behind R&D are brand relevancy, market expansion, technological leadership, sustainability, and customer satisfaction – all of which are aimed towards establishing a bright and steady future for companies. To cater to such growth mindset and global strategies of MNCs, Indian GCCs hire and upskill tech talent to deliver superior solutions, power technological advancements, and handle complex challenges.

A 2024 report stated that 40% of executives working for US companies expected cyber threats to have a notable impact on their organization’s performance. Several new studies have further revealed that CEOs fear cyber attacks since these have the potential to hit the bull’s eye, that is, directly hurt the growth of a company. Ransomware and phishing are excessively common and often lead to heavy financial losses, identity theft, and severe legal repercussions.

However, there is a global shortage in cybersecurity talent and the world needs 3.4 billion experts to fill the skill gap. Therefore, Indian GCCs are enhancing cybersecurity measures by investing in upskilling tech talent. These individuals are able to handle the increasingly intricate cybersecurity landscape and address strategic complexities to avoid pitfalls in security and protect the capital, IP, and confidential data of their parent companies.

Organizations around the globe are increasingly prioritizing innovation for agility, operational excellence, and value-creation. They are making notable investments in cloud solutions, RPA, and AI to reduce manual effort, implement intelligence automation, and boost efficiency in their business framework and model. Overall, entrepreneurs have made a tectonic shift from just cost efficiency to robust capability enhancements. 

Since GCCs as global innovation centers are following a mirror-like service structure, they are proactively adhering to such tech vision of their parent HQs. Thus, upskilling programs for their in-house employees with structured learning and certifications in agile methodologies and no-code/low-code platforms are conducted by GCCs. Besides helping companies thrive in the entrepreneurial landscape, it helps to retain themselves as premium offshore centers.