Karnataka, particularly its capital Bengaluru, has emerged as a pivotal hub for Global Capability Centres (GCCs) in India. With over 500 GCCs and accounting for 35% of the country’s GCC workforce, Karnataka is recognized for its diverse talent pool, innovative ecosystem, and favorable business climate. The state has set ambitious goals for the GCC sector through a comprehensive policy framework, the first of its kind, cultivating growth and innovation. GCCs have evolved from traditional back-office functions to strategic entities that drive innovation within multinational corporations (MNCs). The transformative years between 2005 and 2012 marked the rise of Global In-house Centers (GICs), as GCCs began to undertake more complex, value-added roles. Initially focused on cost savings, these centers now play critical roles in research, development, and high-value operations. The GCC landscape in India has diversified across various sectors such as engineering research and development (ER&D), information technology (IT), retail, and banking. The Karnataka government envisions a thriving ecosystem for GCCs by 2030, aiming to position the state as a global innovation hub. Key targets include: The primary objectives of the Karnataka GCC Policy are: The Karnataka government has outlined several key initiatives aimed at supporting the GCC ecosystem: These districts are designed to create hubs of innovation where startups and established companies can collaborate on cutting-edge technologies. This initiative aims to foster an environment conducive to experimentation and co-innovation. A dedicated fund to support innovative projects within GCCs, enhancing their capacity for research and development. This fund will be crucial in driving technological advancements and ensuring that Karnataka remains competitive on a global scale. This initiative focuses on advancing artificial intelligence capabilities within GCCs. The CoE will foster collaboration between academia and industry, ensuring that Karnataka remains at the forefront of AI research and application. To promote growth outside Bengaluru, this package provides incentives for establishing GCCs in Tier-II and Tier-III cities. This initiative aims to decentralize economic activity and ensure balanced regional development. A specialized unit within the government will assist GCCs with regulatory requirements, operational challenges, and other needs. This support unit will streamline processes for setting up operations in Karnataka. This council aims to facilitate investments in existing centers while streamlining processes for setting up new ones. It will play a critical role in ensuring that Karnataka remains an attractive destination for global firms. A program designed to equip local talent with leadership skills necessary for managing global operations within GCCs. This initiative will help cultivate a skilled workforce capable of meeting the demands of a rapidly evolving industry. To bridge the skills gap, this initiative will provide internships to students and young professionals in collaboration with GCCs. This program aims to enhance employability while meeting industry needs. The Karnataka GCC Policy is built upon several key pillars that support its objectives: Karnataka boasts a diverse talent pool with a focus on STEM (Science, Technology, Engineering, Mathematics) fields. The state is home to prestigious institutions like IISc and IIM, contributing significantly to developing skilled professionals. The policy encourages collaboration between startups, established firms, and educational institutions to create a vibrant local ecosystem conducive to innovation. This collaborative approach fosters knowledge sharing and accelerates technological advancements. Karnataka’s world-class infrastructure supports industries effectively. The government is committed to enhancing connectivity through improved transportation networks, including national highways and metro systems. Streamlining regulations will make it easier for new businesses to set up operations while ensuring compliance with local laws. This regulatory easing is crucial for attracting foreign direct investment (FDI). The Karnataka government has introduced several incentives aimed at attracting new GCCs: GCCs play a crucial role in realizing India’s ambition of becoming a $1 trillion digital economy. By driving technological advancements and creating high-value jobs, they contribute significantly to economic growth. The establishment of more GCCs in Karnataka is expected to enhance this contribution further. With ambitious targets set for 2029, Karnataka’s policy framework aims not only at increasing the number of GCCs but also at enhancing their operational capacities. The government’s commitment to fostering an environment conducive to innovation positions Karnataka as an attractive destination for global firms looking to establish or expand their operations in India. Karnataka’s Global Capability Centres Policy represents a comprehensive approach to fostering innovation and economic growth within the state. By focusing on talent development, infrastructure enhancement, regulatory easing, and creating a vibrant local ecosystem, Karnataka aims to solidify its position as India’s leading hub for technology and innovation. As the state moves towards its ambitious targets for 2029, it remains poised to play a pivotal role in shaping India’s digital economy landscape.
Introduction to Global Capability Centres (GCCs)
Karnataka’s Vision 2030 for the GCC Ecosystem
Objectives of the Policy
Key Initiatives Under the Policy
Global Innovation Districts
Innovation Fund
Centre of Excellence (CoE) for AI
Beyond Bengaluru Package
Dedicated GCC Support Unit
GCC Acceleration and Investment Council
Global Leadership Development Skilling Program
Internships for 100,000 Candidates
Key Pillars of the Policy
Pillar 1: Talent
Pillar 2: Local Ecosystem
Pillar 3: Infrastructure and Incentives
Pillar 4: Regulatory Easing
Summary of Policy Incentives
Importance of GCCs for India’s $1 Trillion Digital Economy Ambition
Future Prospects
Conclusion